Buyer Services Guarantee

Coldwell Banker Mountain West Real Estate, Inc. Buyer Services Guarantee provides the following services FREE*, for as long as you own your home, upon request.
(Buyer must be represented by a Coldwell Banker Mountain West Real Estate, Inc. associate.)

Buyer Services Guarantee includes these repairs at no charge*:

HVAC Repair: Forced air gas and electric furnaces, heat pumps, and central air conditioners repaired or replaced, if needed. We provide labor at no charge. Client pays only the cost of parts, materials, and permits. Excludes oil furnaces.

Leaking Faucets: Only the leak. We do not guarantee to repair damage resulting from the leak. We do not cover fixtures that need to be replaced.

Leaking Sinks: Only the leak. We do not guarantee to repair damage resulting from the leak. We do not cover fixtures that need to be replaced.

Leaking Shower Heads: Only the leak. We do not guarantee to repair damage resulting from the leak. We do not cover fixtures that need to be replaced.

Wall Holes: We will repair holes in dry wall resulting from doorknob intrusion. Painting not included.

Towel Racks: We will repair or replace wall mounted towel racks where they attach to the wall. We do not supply the towel rack fixture.

Light Bulbs: We will change out hard to reach light bulbs, interior and exterior. Light bulbs and bulbs requiring lift/hoist access are not included.

Electrical Outlets: We will repair damaged interior 120v wall outlets. Does not cover code violations or updating to G.F.C.I.

Interior Light Switches: We will repair damaged interior light switches. Does not cover code violations.

Leaking Toilets: We will repair toilet leaks at the water connection points. We will repair ‘running toilets’ if possible, but do not guarantee the internal mechanism.

Door Adjustment: We will adjust doors/cabinets where possible, within the manufacturer’s allowed ability to do so. Excludes garage doors.

Tub and Tile Caulking: White and tan caulk included. Grouting not covered.

Install Door Locks: As existing holes permit. Owner to supply locks.

Install Battery/AC Power Smoke/CO Detectors: Property owner to supply alarms.

Other Repairs/Nuisance Problems

We will attempt to repair other problems you may incur, but reserve the right to decline services not listed. When possible, we will perform repairs at no cost, with the exception of charging for parts, materials and permits. Buyer Services Guarantee covers only the items listed. Guarantee is only available to buyers represented by Coldwell Banker Mountain West Real Estate, Inc.

Call our Service Representatives today to see what we can do!
503.485.5357

 

*The service agreement is only available to buyers represented by Coldwell Banker Mountain West Real Estate, Inc. Buyer documentation fee $495. Only single family residences, manufactured homes 2005 or newer, and residential investment units (unit limits may apply). Outbuildings not covered. All covered items must be in normal operating condition at close of escrow. Labor is free, home owner is responsible for the cost of parts, materials and permits. Servicing Marion and Polk counties, and parts of Linn, Benton and Yamhill counties. CCB#152837.